We will contact you within 2-5 Business days to update you on your warranty claim.
No, the Base warranty does not covers any damage to the device as a result of the use of any Base product. While our products are designed and tested to provide maximum protection, there are many factors to consider when a device is damaged, most of which are out of our control.
We will need your name, address, product information and what is wrong with the product itself. You will be responsible for paying for return shipping.
To register your products you simply need to go to the following web address and fill out the requested information. https://www.powerpeakproducts.com/product-registration/.
Conditions for Returns In order for the Goods to be eligible for a return, please make sure that:
To exchange a defective or broken item please complete the warranty form.
Power Peak warranties extend to authorized dealers only. No warranty offered by Seller is transferable. Each of Power Peaks Warranties covers defects arising under normal use only and does not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, or problems with electrical power.