Conditions for Returns In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 30 days
- The product must be in new or unused condition with all original product inserts and accessories.
- Warranty coverage requires proof of purchase (invoice or packing slip).
- All returns must be clearly marked with the RMA number on the outside of the package for identification. Ship to PowerPeak Products, 1880 Sterling Pl, Brooklyn NY 11233, Attn: Returns Dept.
- Returns will not be accepted without a return claim submitted on the website
- Goods must be returned properly packaged in their original shipping container or in an equivalent, ESD-safe container.
- Goods must be returned with adequate packaging to ensure that they are not damaged in transit.
To exchange a defective or broken item please complete the warranty form.